Reporting to the Director of Stewardship, the Development Writer will have primary responsibility for crafting custom communications to high-end donors. Duties include composing cover letters, writing stewardship reports, and developing content to help achieve specific marketing objectives. As needed, this individual will also be responsible for generating proposals detailing major gift opportunities.
GENERAL POSITION DUTIES AND RESPONSIBILITIES
The Development Writer will primarily be responsible for producing high-quality written reports that build donor engagement by detailing the use of donors’ gifts and demonstrating the importance of philanthropy to clinical, research, and training initiatives at Lucile Packard Children’s Hospital Stanford and Stanford University School of Medicine. S/he will collaborate with faculty and staff at the Hospital and the School of Medicine to ensure that gifts are used in accordance with the donor’s intentions and will produce personalized financial reports for donors on endowed and expendable funds.
S/he will also be responsible, as needed, for producing high-quality custom proposals for soliciting major gifts. This will involve both developing accurate, persuasive written arguments detailing the importance and potential impact of gift opportunities and also contributing to the visual design of proposals.
In addition, the Development Writer will manage centers of excellence reports that are sent to multiple donors and support the work of many faculty, programs, and services. This individual will manage the financial endowment reporting program, including liaising with Stanford for report content, reviewing data for accuracy, and managing the communication and dissemination of reports to donors. S/he will also manage the endowed lectureship program and liaise with the appropriate Hospital/School staff to schedule lectures and with Foundation staff to develop content related to the lectureship and dinner. From time to time, this individual will be assigned other special stewardship projects as they arise.
This individual will work closely with the Major Gifts team, and sometimes with the Children’s Fund, Corporate Relations, Foundation Relations, and Planned Giving staff to develop accurate and compelling donor-centric reports and proposals. This will require the Writer to research donor background, consult with, respond to, interview, and review drafts with Development, Hospital, and School of Medicine staff, as well as investigate other sources of information pertaining to the topic. The Writer will be expected to quickly master complex scientific concepts and outline relevant details in laymen’s terms.
The Writer will also participate in other activities throughout the year (e.g. Stanford research conferences, retreats, and lectures). The Development Writer is counted on to become a knowledgeable resource to Foundation staff on different areas of Lucile Packard Children’s Hospital Stanford and the Stanford University School of Medicine. As part of this role, the Writer researches and writes overviews of Hospital and School of Medicine programs and initiatives to be distributed internally and externally. This individual will be expected to communicate clearly and courteously and to develop and maintain positive relationships with medical staff, Hospital leadership, donors, and Foundation colleagues.
The Writer will also assist in the planning and execution of donor communication strategy. S/he will work to ensure a voice consistent within stewardship and compatible across Foundation publications and collateral. As needed, this individual will perform general writing and proofreading duties and research to assist other members of the Stewardship team and Foundation staff.
This individual will be expected to learn Stewardship systems and processes, including using Raiser’s Edge to research donor history, document stewardship actions, and run database report queries. This individual will document work product and best practices for future reference.
NOTE: We are a dynamic organization in a rapidly changing industry. Therefore, the responsibilities associated with this position will change from time to time in accordance with LPFCH’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
EDUCATION, SKILLS AND EXPERIENCE
Required: A high school diploma or equivalent GED.
Preferred: A college degree.
SKILLS, EXPERIENCE AND JOB RELATED REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* The successful candidate will have several years of experience as a writer.
* Exceptional communication skills, including writing and proofreading; ability to translate technical and scientific information into lay language; talent in developing and presenting compelling reports and proposals.
* Strong organizational skills, self-motivation, and a meticulous attention to detail.
* Proven track record of managing and delivering multiple projects under deadline.
* Strong organizational and planning skills; resourceful problem-solving; capacity to balance multiple projects, prioritize workload, and quickly adapt to new priorities; ability to take initiative, work independently and collaborate as a team player.
* Minimum of 3-5 years of work experience in a professional setting
* Ability to successfully interact with and obtain information from a wide range of stakeholders, including Foundation, School of Medicine, and Hospital staff.
* Flexibility to work with various stages and types of material; ability to adapt to different forms and styles of communication; ability to give and receive constructive feedback.
* Proficiency with word/data processing such as Microsoft Word and Excel, and other computer software database programs.
* The highest standards of professional and personal behavior; excellent judgment and the ability to treat confidential information with discretion.
* A positive, collaborative, and respectful attitude and a genuine interest in children and their health.
* Previous writing experience in a fundraising and/ or health context.
* Proficiency with Adobe InDesign and Raiser’s Edge is desirable
* An acceptable driving record and proof of full-coverage auto insurance
While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is frequently required to use head and neck in a static position, twisting, and looking in all directions to include up and down.
The employee is frequently required to stand, walk, use whole hand to include fine finger dexterity, reach with hands and arms and crouch.
The employee will occasionally be required to lift and move up to 30 pounds.
Specific vision abilities required by the is job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
The job duties that may require the above physical abilities include:
Conducting presentations while seated or standing, walking to meetings, sitting at a desk, participating in business conversations, filing or retrieving files, reports and books from desks, cabinets, overhead shelves and low drawers, opening and closing drawers, cabinets and doors, Using PC mouse and keyboard, views PC screen and focuses between reading materials and PC screen, engaging in business writing, reading business related materials, visuals for meetings and interprets report data by color, answering and operating a telephone manually or using a headset, operating business machines to include telephones, PC’s printers, copiers, mailing equipment.
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics of the work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee will be exposed to mild to moderate stress levels associated with the performance of the job duties described above. There may be extended periods of computer and telephone use while performing job duties. Employee will be intermittently seated, standing and/or walking during the course of a normal business day. Some local travel using the employee’s own vehicle or other mode of transportation is required. Some long distance travel may be required.
While the noise level in the work environment is usually low to moderate, as with most work environments employees will be exposed to routine office noise including office machines, phones, conversations between employees and/or constituents and visitors in the general office open spaces, offices, conference rooms, on phones and in break rooms.
As with any office environment, inside office temperatures may fluctuate and although we use Cal OSHA standards for temperature control, not all employees may find the temperature in their work area to be what they would prefer. Employees should dress appropriately for the temperature in their work area.
Our work environment consists of offices and cubicles, some of which are shared by two or more employees. Office and cubicle assignments change from time-to-time and employees should not have any expectation that any assignment is permanent.
***The above statements reflect the general details necessary to describe the principle functions of the position described and shall not be construed as a detailed description of all work
requirements that may be inherent in the position. Other work may be assigned ***
The Lucile Packard Foundation for Children’s Health is an equal opportunity employer and as such is committed to equality of opportunity for all its employees. Reasonable accommodation will be considered for employees requiring such to perform the essential functions of this position.
SALARY AND BENEFITS
The compensation and benefits at the Lucile Packard Foundation for Children’s Health are very competitive and among the best in the industry. We value and support life and work balance and encourage and support our employees in seeking opportunities to enhance their careers through ongoing development of their skills and abilities.
HOW TO APPLY Apply online by submitting a cover letter and resume.
Lucile Packard Foundation for Children’s Health
400 Hamilton Avenue, Suite 340
Palo Alto, California 94301
Fax (650) 498-7738 www.lpfch.org
The Lucile Packard Foundation for Children’s Health is an equal opportunity employer. Women, minorities, veterans and persons with disabilities are encouraged to apply.